Privacy

Your email address, the deadline option you choose, and which advert brought you here.

To tell you when AppealMyTicket opens and to understand whether people want the service. Our lawful basis is your consent.

It is stored securely with our hosting provider. We do not sell it or share it for marketing.

We keep it until AppealMyTicket launches or we decide not to launch, and no longer than 12 months. Then we delete it.

With your permission, Google Ads cookies measure whether our adverts lead to sign-ups. You can change your choice at any time.

You can ask to see or delete your details at any time, and you can complain to the Information Commissioner's Office (ico.org.uk).

To see or delete your details, email alexander.emmanueljones@gmail.com.

If you use the private app, we store your name, postal address, account email, confirmed ticket details, uploaded notices and evidence, deadlines and appeal drafts. We use these to provide the service you request. Our lawful basis is performance of our contract with you.

Your profile and files are private. Authorised administrators can view cases for support. Notice images and the facts you provide are processed by our AI service to extract details and prepare drafts. Only details you confirm are saved as ticket facts. Review every draft before using it.

Security request limits use a hashed IP address and your account identifier. Our lawful basis is our legitimate interest in protecting the service.

You can delete your account, profile, tickets, files and drafts from the Account page. Minimal financial references and amounts remain for six years for accounting and refunds; payment providers may retain transaction records to meet their legal obligations. Company name, postal address and ICO registration number: [OWNER TO CONFIRM]. The owner must confirm retention periods and AI provider data handling before public launch.